I recently returned from Draper, Utah, where EMC celebrated the grand opening of our newest global customer support center. We hosted customers and partners, and were joined by Utah Governor Gary Herbert, whose administration worked with us to help make the decision to locate in the Beehive State – recently recognized by Forbes, Fortune, and the National Science Foundation for its favorable business climate and focus on IT skills.

When we announced our plans for a support center in Utah in June of 2011, a great deal of attention was paid to our pledge to create 500 jobs by the end of 2015. Good careers in a growing industry are important, but our investment in Utah is part of a much bigger story about our global strategy. Our “big bets” are paying off as companies and organizations around the world embrace the transformational potential of cloud computing and Big Data analytics, and recognize the importance of trust and security in IT.

Cloud computing represents one of the biggest waves of change in the history of IT, transforming the way IT is built, operated and consumed. Business leaders who grasp the tremendous gains in IT efficiency and agility, the enormous potential for innovative new services and business models, and the operational flexibility they can attain, want to accelerate their transformation. When they realize EMC has the vision, technology solutions, and services to make that happen for them, we find ourselves engaged in exciting conversations with innovative companies interested in bringing their aspirations to fruition.

Read the full blog post and comment on EMC Reflections – Insights in Trends in IT from EMC’s Senior Leaders


Howard Elias

Howard Elias

Howard Elias is President and Chief Operating Officer, EMC Information Infrastructure and Cloud Services. With revenues of $20 billion in 2011 and more than 53,000 people worldwide, EMC is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset – information – in a more agile, trusted, and cost-efficient way. Elias has overall responsibility for setting the strategy, driving execution, and creating best practices for EMC services that enable our customers' journey to cloud computing. He oversees EMC's consulting services, technology professional services, and award-winning global customer support organizations, which provide strategic guidance and technology expertise to help organizations drive business value through IT innovation with a focus on exceptional total customer experience. In addition, Elias leads EMC's Cloud Service Provider partner program, helping our customers and partners accelerate the adoption and benefits of cloud computing. He reports to Joe Tucci, EMC's Chairman and CEO. Elias also serves on the Board of Managers of the Virtual Computing Environment (VCE) Company, formed by Cisco and EMC with investments from VMware and Intel, where he applies his thought leadership and expertise to help accelerate the adoption of cloud-based computing models. Previously, Elias was President, EMC Global Services and EMC Ionix, and an EMC Executive Vice President. He was responsible for managing the EMC Global Services team in addition to EMC Ionix, the leading provider of next-generation software and solutions that accelerate the migration from physical IT to virtual IT to cloud infrastructures and provide unparalleled insight and control across all critical IT domains in the data center. Prior to his role managing EMC Global Services, Elias was Executive Vice President, Global Marketing and Corporate Development. In addition to overseeing all of EMC's marketing, sales enablement, communications, and technology alliances activities, he was also responsible for Corporate Development and New Ventures, which focused on M&A, new business development, and the integration of acquisitions as well as investments and the incubation of new businesses. A veteran IT executive, Elias joined EMC in October 2003 from Hewlett-Packard Company, where he was Senior Vice President of Business Management and Operations for the Enterprise Systems Group. Previous to that, he was HP's Senior Vice President and General Manager of Network Storage Solutions. Prior to HP's acquisition of Compaq in 2002, Elias spent a year as Senior Vice President and General Manager of Compaq's Business Critical Server Group and three years as Vice President and General Manager of the company's Storage Products Division, during which Compaq became a leader in mid-tier storage systems. He also held various senior business and product management positions at Digital, AST Research, and Tandy Corporation.
Howard Elias

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